Terms of Use
Last updated: November 8, 2026
- CohortDeck is free to run programs. Current limits: 2,000 emails and 200 AI agent runs a month, 10 GB storage, 1 custom domain.
- We give 90 days notice before changing limits or charging for anything that is free today.
- Your data stays yours. You can export it at any time.
- Mentoring features are a separate, paid Mentornity product.
- Finnish law applies. Operated by Plademy Oy, Helsinki.
1. About these terms
CohortDeck is web software that accelerators, incubators and other organisations use to run startup programs. It is built by Mentornity and is developed and operated by Plademy Oy, a company registered in Finland (Business ID 3386328-3, Lapinlahdenkatu 16, 00180 Helsinki, Finland). Organisations in the United States may buy Mentornity products through our authorised reseller Mentornity LLC (30 N Gould St, Ste 4000, Sheridan, WY 82801, USA). In these terms, "CohortDeck", "we" and "us" mean Plademy Oy.
These terms apply when you visit cohortdeck.com, join early access or use the CohortDeck application and the pages it publishes for your program (together, the "Service"). By using the Service you agree to these terms. If you use it on behalf of an organisation, you confirm that you may accept these terms for that organisation.
If your organisation has signed a separate agreement with us, that agreement takes priority where it conflicts with these terms.
2. Early access
CohortDeck is in early access. We open it to programs in waves. Joining the list does not guarantee a place or a start date.
- Features may be incomplete, may change and may sometimes not work as described on our website.
- We will tell you before we remove a feature your program depends on, where we reasonably can.
- We may ask for feedback. Giving it is optional.
3. The free plan
Running programs on CohortDeck is free, with no time limit and no credit card. The free plan currently includes these usage limits:
| What | Limit |
|---|---|
| Emails and newsletters sent from CohortDeck (transactional emails such as judge invites are not counted) | 2,000 per month |
| AI agent runs | 200 per month |
| File storage | 10 GB |
| Custom domains | 1 |
Programs, applications, startups, team members, judges, events, forms, reports, integrations and API access are not limited by number. We may slow down or pause use that is far beyond normal program use or that puts the Service at risk, and we will contact you first where we can.
If we ever change these limits or start charging for something that is free today, we will tell your workspace administrators at least 90 days in advance. You can export your data at any time, including during that period.
Mentoring features, such as mentor matching, meeting booking and office hours, are part of Mentornity, a separate paid product with its own terms and pricing.
4. Workspaces and accounts
- A workspace belongs to the organisation that created it. Its administrators decide who has access and how programs run.
- Give accurate information and keep your sign-in details safe. Do not share your account. Tell us at once if you think it has been misused.
- Judges, investors and partners can take part through links that do not need an account. The organisation that sends a link is responsible for who receives it.
- You must be at least 16 years old to use the Service.
5. Your data
You and your organisation keep ownership of everything you add to CohortDeck, such as applications, scores, startup records, files and messages. Founders keep ownership of what they add to their own workspace and decide what they share with a program.
You give us permission to store, process and display this content only as needed to provide the Service. We do not sell it, use it for advertising or use it to train AI models.
For personal data in your workspace, your organisation is the data controller and we process it on your organisation's behalf, as described in our Privacy Policy. Your organisation must have a lawful basis for the data it collects, for example from applicants, and for the people it invites or emails. We can sign a data processing agreement on request at privacy@mentornity.com.
You can export your data at any time. When a workspace is closed, we delete or anonymise its data as described in the Privacy Policy.
6. Acceptable use
When you use CohortDeck, do not:
- break the law or help others to do so;
- send email to people who have not agreed to hear from you or who have no relationship with your program, or use purchased or scraped lists;
- upload content that is illegal, harmful, hateful or that you do not have the right to share;
- collect applicants' or founders' data for purposes your program has not told them about;
- try to access data you are not allowed to see, test or bypass our security, upload malware or overload the Service;
- copy, resell or reverse engineer the Service, or access it with automated tools except through the API and integrations we provide.
We may pause email sending from a workspace if bounce or complaint rates suggest unwanted email, and we will tell its administrators why.
7. AI features
Some features use AI, such as application screening, weekly digests and follow-up drafts. AI output can be wrong or incomplete. It is a suggestion, and people in your program make the decisions. Every action an AI agent takes is logged, and emails it prepares are sent only after a person approves them.
8. Integrations
You can connect services such as Google Sheets, Google Drive, Airtable, Notion and Slack. When you do, that provider's terms also apply, and you can disconnect it at any time. We are not responsible for services we do not operate.
9. Availability and changes
We work to keep CohortDeck available, but there may be interruptions for maintenance or for reasons outside our control. The free plan has no guaranteed uptime. We keep developing the Service and may add, change or remove features.
10. Suspension and ending
You can stop using CohortDeck at any time and ask us to delete your account or workspace. We may suspend or close an account or workspace that breaks these terms, puts other people or the Service at risk, or where the law requires it. Where it is reasonable, we will tell you first and explain why.
11. Our rights
The CohortDeck software, design and brand belong to us or our licensors. These terms give you no right to them other than to use the Service. If you send us feedback or ideas, we may use them without any obligation to you.
12. Disclaimers and liability
We provide the Service with reasonable care and skill. Apart from that, and to the extent the law allows, the Service is provided "as is", without other promises, for example that it will always be available or free of errors.
To the extent the law allows, we are not liable for indirect or consequential losses, or for loss of profits, revenue, data or goodwill. Nothing in these terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.
13. Changes to these terms
We may update these terms when the Service or the law changes. We will publish the new version on this page with a new date. If a change significantly reduces your rights, we will tell workspace administrators before it takes effect.
14. Law and disputes
These terms are governed by the laws of Finland, and disputes are handled by the courts of Helsinki. This does not take away any protection you have under the mandatory laws of the country where you live.
15. Contact
Plademy Oy, Lapinlahdenkatu 16, 00180 Helsinki, Finland
Questions about these terms: info@mentornity.com · Privacy: privacy@mentornity.com